Account deletion
RVNUX account owners can request deletion of their account and associated workspace data. Requests must come from the email address registered to the RVNUX account or otherwise pass an ownership-verification step.
How to request deletion
- Send an email to rvnuxio@gmail.com from your registered account email.
- Use the subject “RVNUX Account Deletion Request”.
- Identify the workspace or company name to be deleted. Do not send your password, provider token, API secret or payment-card details.
What happens next
RVNUX will verify account ownership before destructive changes. Connected-provider credentials will be revoked or removed where supported, active sessions will be invalidated and account/workspace records will be deleted or anonymized except records that must be retained for security, accounting, fraud prevention or legal obligations.
Backups
Deleted data may remain in restricted backup media until the applicable backup-retention period expires, after which those copies are removed through the normal retention process.
Third-party accounts
Deleting an RVNUX account does not delete the customer's account at Google, Meta, TikTok, Microsoft, Stripe, iyzico or another external provider. Those accounts must be managed through the provider itself.